Frequently Asked Questions
Everything you need to know about your new favorite cozy essentials.
How do I determine the right size for my Snuggle Puppy apparel?
We provide a detailed size chart on every product page. Since our styles range from slim-fit to oversized, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your request.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your cozy gear sooner.
Are Snuggle Puppy products ethically manufactured?
Yes, we prioritize ethical production. All of our garments are produced in WRAP-certified facilities that ensure fair wages, safe working conditions, and no child labor.
How should I care for my Snuggle Puppy clothing?
To maintain the softness of our fabrics, we recommend machine washing on a cold, gentle cycle with like colors and tumble drying on low or hanging to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Shop Pay.